northernbelle.co.uk

2.3
2.3 Based on 29 reviews

The train service was launched in 2000, after careful restoration by Venice-Simplon Orient Express....

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Chris Clark
Not as expected

We took the northern belle from Doncaster to the royal yacht Britannia and travelled in Krug classThe food and excursion were excellent however service could towards the end of the trip have been a little slicker we didn’t get our coffee until 10 minutes before we were due to disembark and the petit fours advertised on the menu never materialised instead we were hurriedly given boxes containing 2 quite mediocre chocolates not what we expected We were told we would receive a memorable gift on departure but we got nothing !! My advice would be that Krug class is not really worth the extra money as all the carriages are nice and we couldn’t drink an extra bottle of champagne anyway as there is plenty to drink !I have emailed my concerns to northern belle but they have so far ignored me and fora trip costing well over £1000.00 for a day this is simply not good enough We would go again but we wouldn’t pay the extra for Krug class it did not live up to expectation

4
Date of experience: May 03, 2024

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Business Details

  • The train service was launched in 2000, after careful restoration by Venice-Simplon Orient Express.

  • language https://northernbelle.co.uk

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