I booked this for my parents, special birthday. It was a round trip involving the steam train and luxury dining experience costing £750 plus a further £90 for a table for two. I got an email a few days later saying that although there had been availability for a table for two, there now wasn’t, and what did I want to do, trying to cancel as I felt the email was rude saying it’s better to phone them when you book, almost blaming me that they have overbooked.
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The train service was launched in 2000, after careful restoration by Venice-Simplon Orient Express.
