northerntrust.com

1.4
1.4 Based on 11 reviews

...

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Jane Ehrlich
Horrific

The incompetence and arrogance of the new Northern Trust is breathtaking. I sau ‘new’ b/c they used to be excellent. Now, with the new regime, they’ve dumped clients with less than $10 million investment, it’s a corporation without accountability, anonymous hierarchy, and 800 numbers. It’s taken over SEVEN MONTHS for them to transfer my account to another trust bank, and so many of their staff have fled to other places. First they lost 1000s of dollars by ignoring client investment instructions, wouldn’t reimburse… now, along with charging horrendous feed for what should have taken a couple of months…not sorting the tax situation, now this: it’s truly a nightmare. Avoid N. Trust at All costs!

1
Date of experience: Apr 15, 2026

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