Their account credit and their loan collection service are good. No problems with those, they kept all the promisesWhat brings the stars down to 1 is their worthless "IncomeProtectionFee" that you are forced to take since there is no option to opt out while signing the documents. Almost 600 SEK just for these every month.The option to "cancel" it is hidden in the app and once you click the button... "Please call customer service to cancel" Then you do and you get a phone queue longer than Vattenfalls 500 people in front of you one. We have better things to do in life than sit in hour long phone queues so please just implement the option to cancel this BNP Paribas garbage straight from the app even if an extra BankID signing is required.
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Vi är en svensk bank som ger dig verktygen att förbättra din privatekonomi. Vi vet att framtidens banktjänster tar sin utgångspunkt i människors faktiska behov. Därför vill vi utveckla den mest relevanta och personliga bankupplevelsen som finns. Idag har vi över 200 000 kunder och är 150 medarbetare i tre länder. Northmill Bank AB står under tillsyn av Finansinspektionen och omfattas av lagen (2004:297) om bank- och finansieringsrörelse.
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