Renewing privilege card can't be done in store which is incredibly annoying. Can not renew on website as the page keeps re-loading and doesn't process. 3 calls made each took at least 20mins to get through: no one I get then get through to can actually renew the membership over the phone but some who can will 'phone me back'. They've said that 3 times now and no-one has. How hard can it be to simply renew membership?!? I may not bother soon.
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Notcutts, Notcutts
