I went on a Sunday and checked the closing time, which said 4pm. I got there at 3:40pm and was refused entry. There were 2 people on the door where people normally queue but there were no people at all. I said I knew what I wanted and I’d driven quite far to buy it. They said they stop letting people in half an hour before closing! It didn’t say that on the website and it didn’t say that on their voicemail. I think it’s really bad to just turn a customer away when they have done nothing wrong. If they don’t let people in half an hour before closing, it should state that on the website. Or just to be simpler, it should say, closed at 3:30pm.
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Notcutts, Notcutts
