Went to Notcutts Dukeries to meet my brother for his birthday. We with our wives had a look round and then had lunch. Restaurant was nice and dog friendly but although there must have been hundreds of thousands of pounds of plants on site they had plastic plants in the cafe.
Included in our shopping we bought a Creative light bar. When we got home we had to buy a pack of AAA batteries. The light was a sensor bar to come on with nearby motion but this did not work. It came on with the on/off switch.
I rang Notcutts for advice and they said bring it back and we will exchange it. Problem is a they are near Newark and we live in North Yorkshire. End of their help. A one and a half each way drive to return a£6.00 item is not viable but they said that it was the only way. They do have nearer premises but the nearest is still over an hour away.
As far as I am concerned the customer service is appalling.
Give them a wide berth.
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Notcutts, Notcutts
