I ordered two heart-shaped watercolor sets advertised as 24 paint sets per order (48 total). After waiting over a month, I received only TWO 8-colour paint sets total.I paid $37.95, and this was meant for Valentine’s Day—now completely missed. Customer service repeatedly claimed the order was correct, despite photos clearly showing otherwise, and offered $3, then $6 as “compensation” instead of sending the missing items or issuing a proper refund. Returning the items was discouraged due to high shipping costs and unclear return addresses.After looking online, I discovered many other customers reporting the exact same issue. This appears to be a pattern, not a mistake.Very disappointed with the misleading product listing and poor customer service. I would not recommend ordering from this company.
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