3rd December.... UPDATE I have now received the parcel and am very happy with my order. I must say that Novas jewellery have been very prompt and helpful with their response to my queries. I was happy with their support and response. Thank you. This company cannot be trusted at all. I had placed an order and after a few weeks of no response or delivery, I emailed them only to be told that it was being processed. Fake tracking information was given. I emailed them three times and yesterday they responded by saying that the order has been delivered through my letterbox. I have not received anything. I will certainly look into this and report to trading standards.
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