I trusted NOVASOL to manage the rental of my holiday home in Denmark and the experience has been deeply disappointing.Cleaning that was billed was never carried out, our property was damaged, and even personal belongings went missing during guest stays. Despite repeated complaints and an official police report regarding the theft, communication from NOVASOL has been slow, evasive, and unhelpful. No one has been willing to meet on site to address these problems.As a homeowner, I expected transparency, proper care of the house, and swift action when serious issues arose. NOVASOL failed on all of these points, leaving us frustrated and feeling unprotected.If you’re considering NOVASOL as a homeowner, think twice, check every invoice carefully and be prepared for a lack of accountability should problems occur.Comment regarding Novasol reply: I'm already waiting since beginning of August to talk to someone!!
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