We arrived to Novasols dirty apartment which is crazy because u pay 80 euro for a cleaning when you leave. Floors were unwashed and 1 if the toilets didnt work. There were dirty plates and knives in the kitchen. Lola "Receptionist" was expecting that we will be there at a specific time to meet a technician to fix the toilet, that was out of order. This was not part of our vacation plans, also this is your responsibility as a host. No padel gear included or even possiblety to rent, why not give the info?The main bedroom was promised a extra double sized bed, this was a small bed 140x190 cm for 2 people, like come on..Broken mosqouito net in the living room. Our electresity deposit on 60 euro, didnt reach for our use according to Lola, i asked for some data for proof when she demanded 111 euro. I got a picture but no dates, daily use or even a time period. We were accused of not turning on the air condition but we only used this at night. We did not pay any, because it was a scam. Otherwise we loved the padel tennis court and the swimmingpool, but we can't recommend this booking at all. Also we did send Novasol a complaint, but they dont care. Bad company!
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