(FP218) a trashed house, a broken bathroom, threads against neighbors, police called twice, absolute silence when we tried to contact Novasol, etc. All in 5 weeks. When we entered with Novasol, we agreed that the house should not be hired out to large groups of people (age 20-45). When we realized that this was in fact the tenants Novasol had invited into our home, we were surprised. Afterwards Novasol claimed that they couldn’t rule out these groups of tenants, which is fair. But that was not what we agreed on.(Novasol asked for these informations - otherwise this post would be deleted)…We tried to hire out our house in France through Novasol. We had very clear agreements on the use of our house. Every single one of these agreements were broken. Our house was trashed by Novasols guests and our neighbors had to call the police multiple times. Every time the respond from Novasol was complete silence. However, when we wanted to get out of the contract, Novasol suddenly was where good af communicating, demanding their price. Which we obviously payed.If you consider hiring out our house through Novasol, I strongly suggest that you read thecontract thoroughly and make additions for your safety. Novasol is not going to help you, if there is problems with the tenants. We were extremely disappointed, and had to spend a lot of money fixing the damage on our house caused by Novasols guests
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