I have booked a summer house for 2 nights with Novasol and it was a terrible process. Already from the start they messed up the costs and started adding and editing everything before the date of the booking. They were passing me around from one person to another, and everyone was telling me things thats completely differed from another. After the nights spent at the summerhouse I was supposed to hear back from Novasol about my deposit but nothing. After months of countless of unreplied emails, I got my deposit back. It took them half a year, and I have been completely ignored. I had to reach out to them countless times. The whole process was just super unprofessional and slow.
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