novica.com

3.8
3.8 Based on 92 reviews

Novica unites you with more than 2,000 extraordinary master artists around the world. Read about their lives, explore their fascinating cultures, and select from more than 30,000 handcrafted works of art....

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Freddy Johnson
Terrible product replaced by a wonderful one

I was counting on getting a beautiful handmade teak spoon. What I got could not have been picked from an uglier piece of wood. The bowl of the spoon is made from a tree that had a huge, ugly knot that takes up most of the bowl. I can't return it, as I have already conditioned the wood in the hopes the knot would improve. Instead it just got worse. I'll just use it until I can find a wood spoon I finally like, which has proven to be difficult. I'm just terribly disappointed right now.Edit: I was promptly contacted by NOVICA about my negative review. I was offered either a refund or replacement. Assuming since I conditioned the spoons and they couldn't be returned, I gave the old ones to my mother and ordered new ones. I chose to just wait for the new spoons to see how they looked. I was delighted, of course. I couldn't be happier with the new set. I just wish I could leave pictures, because words couldn't possibly do it justice. The old, hideous spoon must have just been a glitch.

4
Date of experience: Apr 20, 2024

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Business Details

  • Novica unites you with more than 2,000 extraordinary master artists around the world. Read about their lives, explore their fascinating cultures, and select from more than 30,000 handcrafted works of art.

  • language https://www.novica.com

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