NOVICA customer care was prompt to respond back to my replacement request for one of the pearl earrings which had a blemish. Once I sent a picture of the blemish, NOVICA was prompt to offer me free replacement for the earrings. I didn't even need to send the blemished one back. Great products and matching customer service. I will continue to shop at NOVICA and highly recommend them.
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Novica unites you with more than 2,000 extraordinary master artists around the world. Read about their lives, explore their fascinating cultures, and select from more than 30,000 handcrafted works of art.
