The service has seen better days and now seems to be focused on minor profits. For instance, a merchant "canceled" my subscription but continued to charge me, making it hard to resolve the issue. I provided the cancellation confirmation to the support team, but they directed me back to the merchant, costing me more time. I had to push for a resolution multiple times. Now, I'm facing another problem with a fee that I have to follow up on. This bank, which was once reliable, is becoming increasingly frustrating. I might consider switching if they disappoint me again.
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