Let’s start with delivery: my bike was shipped to a whole different state I ordered the track edition. It was supposed to come to me in TX and it was sent to FL to a warehouse. I was informed 2 bikes were sent there and somehow mine got wrapped into that I have no idea. It was for the most part quickly resolved within a matter of 4-5 days (took me getting some police involvement due to how sketchy it was that such an expensive item could have a completely wrong shipping state let alone address) or so and took another almost week to arrive to me in TX. Regardless it didn’t make it in time to me for Christmas but arrived shortly after new years. Let’s talk the bike: E-bike track edition. Amazing. The quality of it is definitely there! Very well boxed and secured for shipping! The matte color with the AMG Mercedes patronas logo is beautiful! The battery life seems to be about what’s advertised. I love that the pedal assist definitely takes some of the fatigue out of it pretty damn enjoyable. If you wanna just coast you can coast as well and the bike gets up to speed fairy nice but being electric I expected more torque regardless gets the job done. The bike tires do not exactly fit the carbon fiber stand I do not believe it was necessarily intended to however it can still hold the bike up which I find nice and is a nice aesthetic. (Bought the stand secondhand off eBay) The seat of the bike ABSOLUTELY TERRIBLE. Unless you have an extremely thick rear end your ride is only going to be enjoyable for a matter of minutes before your behind hurts highly recommend you immediately order a cover to put over it with gel or some form of cushioning to actually enjoy riding the bike.Let’s talk building the bike: instruction booklet is nice quality good pictures in there however I feel most of the instructions are poorly explained and talks about torquing the bolts down in which unless you have a torque wrench renders you useless building it however I do believe just tightening it hand tight is plenty enough. Wish it explained things better on how to actually build it kinda just had to question things and think outside the box on some instructions and maybe if the instructions were almost ikea like would’ve been a lot easier but regardless with enough brain power you’ll get it completed and achieved but there are some items in the box where there’s no instructions or mention of it them at all. The screen on the bike is immaculate and clear very stylish and futuristic looking.In final overall the bike is amazing it’s my first electric bike I own a Mercedes SL600 love it to death and wanted an E-Bike and found this Mercedes one. Very stylish/unclear instructions/uncomfortable seat/fun overall ride unfortunately the extras are shipped at different time frames received my extra battery still awaiting a shipping time for the kickstand and the helmet I find it strange that all of this doesn’t ship at the same time but I don’t know the logistics behind it.This review gets 3 stars not because of the bike itself or the customer service but for the ball being completely dropped for shipping from the beginning of it all I think it’s inexcusable and there was no compensation besides maybe taking care of it and fixing it within a timely manner (if you consider that compensation I do not as I was told it was supposed to make it to me before Christmas and it would have if it was shipped to the correct state/address to begin with)
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