I was misguided by NRMA customer services that i would be covered for the situation that had happened to my car , then upon claiming they started saying iam not covered NB this was on the same day , i assume they did that only not to pay for my claim, I proceeded to lodging a complaint through their system and was promised feedback which never came , i made a follow up call today only to be surprised that they had written in their system that the issue was resolved on call already, it seems they only care about taking money from me but when it comes to covering they don’t really care.
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