They state on their website they will "beat the price" of a competitor and they simply do not beat the price. They only offer to match the price. They state they will BEAT the price. Matching is not beating. Also the woman on the phone was insanely rude to me immediately and just generally unpleasant and unprofessional. If NTSI is reading this you can review the phone call 10/24/25 1:08pm pst. She stated that “beating a price” is an “idiom/saying” and beating a price doesn’t mean a lower price. lol I don’t think a traffic school employee has the privilege of changing the generally understood definitions of words in American English. I reported them to the BBB and will be reporting them for misleading advertising to the FTC when the government reopens. EDIT: I appreciate the prompt reply and the free course. I just want to state for the record that I did not fabricate or even exaggerate any of my interaction with the customer service woman named Kayla (who I wasn't going to name publicly but the company did here). There was no delay in communication/phone connection and she never once offered a lowered price instead argued about the definition of "beating" a price and many times said to me that "its called a price match guarantee which means we only match the price" and when I tried to read the exact language on their website (~2 sentences long btw) she was incredibly rude and wouldn't let me get a word in and said she didn't need me to read her their website and reiterated many times that "beating a price" is simply an "idiom" and doesn't mean a lower price.
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Defensive Driving and Traffic School, Online or Classroom format.
