As My SIPP provider ( James Hay ) has now "Migrated" ?? to Nucleus Financial Services I rang them on 5.3.26 to be told the team was unavailable but would ring me back. They didn't, so I rang them again on the 9.3.25 and was put on hold for over 30 minutes. I eventually got through to a man who had very poor English , and he put me on hold before eventually saying someone would send me some details regarding my query. This is my first contact with Nucleus Financial and at this rate likely to be my last.
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Nucleus Financial Platforms is one of the leading investment platform groups in the UK, we work with around 5,000 adviser firms to look after over £43bn of their clients’ money.
We provide access to products like ISAs and pensions, and a wide range of investments including funds, equities and bonds.
Our scale and profitability enable us to invest in products, price and service. This will ensure our platforms meet the needs of advisers in helping them make the retirement of their clients more rewarding.
We understand that things like personal circumstances, life altering events, or health can sometimes mean our customers need some extra support from us. For more information on the support we can provide please visit https://nucleusfinancial.com/supporting-customers or speak to one of our team.
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