I ordered a medium size dress & it was SO huge that it slipped off my shoulders! Absolute ludicrous sizing. I used the online customer service bot, then emailed and was replied to by Drew (not sure if he was even a real person either!) Drew said they would NOT return as the item was final sale. I even tried to call the Melbourne Central store, no answer! What was most disapointing was that all of the sizes were still available online for said 'final sale' this potentially indicating that all of the sizes for this model had not sold & were off! Could have been a great moment for Nude Lucy to retain a brand new customer! Instead they lost one! Sad! I will not bother with Nude Lucy in the future at all. Id rather go nude than wear this brand.
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