It's a scam, stay away!I can only urge everyone to stay away from this company. They have no concept of customer service and don't care whether the goods you paid for ever arrive or how long you wait in vain for them. They don't know their own regulations and are overwhelmed by the task of sending a piece of furniture across their own national border.I ordered a lounge chair over half a year ago. Four months later, I was told that it had arrived at their warehouse and that I had to apply for an EORI number so that it could be shipped. That takes four weeks here in Germany ( I wish they had given me this information during the months I was waiting). Suddenly, they said I didn't need the number after all. After weeks without updates and two unanswered emails, they said they now needed the number (which has been given to me in the meantime). After I sent it, weeks passed again without any updates. After I followed up again, they said my number was apparently not valid and that they couldn't ship the chair until it was. You can check online whether the number is valid, and mine is verifiably valid. So I wrote another email asking how we could proceed. No response since then.
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