DO NOT BUY FROM THIS COMPANY. They sent me a mask. I talked my friend into buying one her’s did not come in a box. After reading the reviews I see why. I used it for a year then it stopped working. They sent me a new and upgraded one. I was SO happy. But this one had an even lesser shelf life. It worked for 3 months then it started shorting out in me. So you wiggle the remote and it turns off and on. I am an electrician my husband electrical engineer. I told them what to send me so it would work. Which was not a new mask but new remote and plug. Btw. The 1st plug sparked when I plugged it in. They did not do that. They sent me a new remote and wanted me to use the faulty plug including the one that sparked when I plugged it in! Then they sent me the battery. It didn’t work. Because the remote was fried due to the plug. So my husband and I took the plug apart and found SEVERAL faulty problems with just their remote. Each time there was a problem we had to videotape it and send it to us. The CS rep was nice but she insisted that I didn’t know how to plug in something. Then once we showed how faulty it was made they did not want to send me anything because I didn’t want it. And get this! They said sorry we aren’t sending you a new unit (which I didn’t want because it’s made bad) and they weren’t going to give us back our money. And here is the thing! They offered me a discount on my “future” purchases with them. The funny thing they NEVER asked me to send anything back. Because it’s a price of junk and they didn’t want it. I would say. If you purchased through them go to your bank and report fraud and your bank will give you back your money. DON’T BUY FROM THEM. So, I started the process of getting my refund back with my cc company. And I have ALL the emails and recordings, even of me and my husband taking it apart and showing them what is wrong with their board. If you bought it. Return it because it won’t work for long and they will NOT give you your money back. And even though they are a AMERICAN company. ALL other products are from China. Need I say more. You’d be better off going on Amazon and buying it from China for $20 and that one would actually last you longer than the crap that Americans are selling to other Americans.
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NuLifeBeauty was started with the sole purpose to offer revolutionary beauty products for all the women (and even the men) around the world. We want to help our customers feel young and beautiful again. To have all the confidence in the world every single day, no matter what situation they are in. We believe 100% in our products and we think you are going to love them! If you ever need help with anything feel free to send us a message at help@nulifebeauty.com!See more
