Had a disappointing experience. Saw a property on a Saturday and was greeted by a man who couldn’t even be bothered to say hello. We did like the house and decided to proceed with putting in an application that was accepted however noticed the property has been taken off the website even before we viewed. We chalked it up to having a lot of interest. Should have been a red flag. Once accepted we placed the deposit and I called to ask about move in date (tentatively put as 4/3 by the agency) and query a back garden tap. I was told I’d get a call back that day. Which I didn’t but that was ok no big deal. We then hadn’t heard anything for a further week so my partner called and was told the property failed gas and electric safety but it would all be fine and we would get a call back in a few days. Again, nothing. I then called again a few days later on a Friday to clarify if anything had happened and was told I would get a call the following Monday, or Tuesday latest. By Wednesday we were feeling spooked so my partner called again and was told the person dealing with the house was off. We finally received a call a week later (1 week prior to anticipated move in) saying we were good to go. By this point we were so fatigued with running after them attempting to gain clarity on anything, so had to pull out. Lost our deposit which considering the house probably shouldn’t have had a deposit accepted on it before getting required documents, is disappointing. But hey, judging off other reviews, the probable stress of renting under these lot isn’t worth £230.
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Here at Number 1 Letting we pride ourselves on the fact we do more than other letting agents, we are a dedicated local letting company with experienced staff that deal solely with lettings on a daily basis.
We provide an excellent service throughout y...