We had number barn for a few years with a toll free number forwarding to our other lines. We used it for business as they advertise it as an economical solution for businesses. Our toll free number went down and we only realized after a few days had gone by (we also have a few local numbers and didn't immediately see the error). We reached out to support which took DAYS to respond only to tell us they didn't know and would look into it. Days following that they sent an email to say that yes, it wasn't working and they would fix it. Considering this is for business the support response is abysmal. Had to do a work around and search through the call logs online and retrace our steps to save the inquiries. We also had frequent billing issues where multiple payments were taken. Not reliable, immediately ported our line out.
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