I have updated this review again siumply because the customer service has been brilliant and they are clearly being very pro-active about correcting the issue with the peripherals. Everything i have said below still stand but I wanted to say up top that the product really does work. We both have ADHD and using this at night time really helps regulate our sleep patterns; especially my partner who is particularly sensitive to the meds. The product does exactly what it says it does, i just wish the build quality for the price was better, which it appears they are working on.We ordered one of their expensive £600 Nurosym device to help with winding down at the end of the day due to ADHD. The device has broken and the warranty is only 6 months. They now expect us purchase a £40 bit of cable (complete rip off) to check that the cable (6 month warranty) is faulty before they even check the device (2 year warranty).Personally i think this is absurd. I have tools that cost £200 and come with a lifetime nbo questions aksed warranty. This collection of cheap materials and manufacturing processes however, can only stretch to 6 months. If you can find a similar device elsewhere then go with that supplier, at least if it breaks you're not on the hook for £600!!UPDATE:Nurosym were actually very proactive and have agreed to sed us the cable for free which is greatly apprieciated. I do feel a V2 needs some R&D because looking at reviews this cable is obviously a common fault for £40 there is no strain relief or anything to stop the fragile cable stretching etc. for £10, fine i'd take the hit but £40 on something that doesn't last a year seems like not very good value
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