I was asked to review my Nurosym purchase quite soon after i received it which was probably too soon to give a balanced assessment. At that time i wrote my first Trustpilot review I stated it wasn't doing much. However I've had the device for a longer period now so I can publish an updated assessment. As stated originally, the purchase and receipt of the device went very smoothly without issue. The packaging is nice and fuss free and in keeping with the simple yet modern product. Its simple to use and the email support for the first few weeks is very good, new emails land almost daily with instructions and encouragement. Once you find your sweet spot with the position of the power output clip on your ear and the power setting (mine is 22 - everyone is different) then its simply a case of sitting back and letting it do its thing. I feel no different during sessions really (i do 20-30 minutes once or twice daily -depending on my schedule). on an evening i may feel a little more tired after, but it varies. After the first month nothing had shifted for me with my nervous system issues but in months 2 and 3 i've been somewhat better. I've had more energy and my vertigo and vestibular issues eased almost completely. I've also noticed my mental state has been better, allowing access to more positive thinking . I had a week or two of set backs and flare ups again more recently and contacted Nurosym who were very prompt with a full reply to answer the questions and concerns I had raised, so i'd say customer service and feedback are very good. Flare ups along the way are normal and to be expected but i will continue to use my Nurosym in the longer term. I just cant give it 5 stars because I'm still not that well but I give it 4 for the ease or purchase/delivery, product quality (Ive used it over 3 month and still not had to recharge the battery!), sales and usage support and the fact that i experienced slow steady noticeable improvements in my wellbeing over an 8 week period.
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