nutrops.co

3.8
3.8 Based on 23 reviews

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Robyn Koelling Hurst
Overpriced & undercaring

Overpriced & undercaring. The gummies themselves taste fine, but I haven't noticed them doing anything out of the ordinary for me. This is one of those companies that asks you to subscribe in order to save money, but they don't send you a reminder before the next order is placed-- so you're gonna have to add it to the list of reminders in your calendar if you don't want to be surprised. I did not even realize that I had signed up for subscription & I'm usually pretty good about putting those things in my calendar, because unfortunately, I've been surprised a few too many times. The result is that I tend to not do business with companies who have subscription orders & don't send out reminders. Rather than building resentment in me, those companies w/reminders keep me because I am afforded the chance to decide whether or not it's a good time for me to make a purchase, without having to add them to my list of things not to forget. Reaching out to customer service has availed nothing and I have spent way too much on another bag of these. They are NOT worth $80! I can get the same for less than $20 in a drink form. Update: After much back & forth, they have issued me a refund. I will add one star to the review, but I still say be cautious/don't expect best business practices (or expect to have to fight for good customer service), and I don't think the product is worth the amount they are charging.

2
Date of experience: May 18, 2025

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