Dear Compliance Team, I am reaching out to express my dissatisfaction regarding the denial of my withdrawal request. I have been told that my assigned representative has left the company, which is being used as the reason for the hold-up. It's important to note that an employee's departure should not impede a client's ability to access their funds. As a customer, I expect my withdrawal to be handled swiftly and without unnecessary barriers. This delay is concerning and may violate fair trading practices. I request a prompt resolution within 7 business days, or I will escalate this matter to the appropriate regulatory authorities.
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