nxmodels.com

3.8
3.8 Based on 121 reviews

...

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Flynn Johnson
a very poorly functioning company with empty promises and a lack of communication

I placed an order with NX Models last December. After three months, I contacted them about the delivery status. they said they could deliver it before summer. As of today, I haven't received anything. I've emailed them several times about it and haven't been able to get in touch with them again. Furthermore, they didn't tell me anything about the status of the delivery, or when they'd have it back in stock. The website repeatedly stated they had it in stock, but unfortunately, no product. They also gave the excuse that it would be better to deliver the product later due to customs clearance to avoid any problems, which is completely absurd because it's just a toy. It seems like a mess, and I'm not happy about it. It seems more likely they're waiting until the expiration date to issue a credit card refund. So, keep in mind that if you order from them, you might end up going to the bank and not receiving the product.

1
Date of experience: Dec 01, 2024

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