ocado.com

2.2
2.2 Based on 976 reviews

Tired of supermarket stress? We're the world's dedicated online supermarket, committed to unbeatable choice, unrivalled service, and reassuringly good value. Enjoy easy grocery deliveries. Contact us: 0345 656 1234, WhatsApp 07458 154 453, ocado@ocado.com...

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Sarah Chad
If I could give it less I would. Forces you to have unnecessary plastic bags 2/3 small items in each

If I could give it less I would. Forces you to have unnecessary plastic bags 2/3 small items in each bag. They gave me 6 bags for about 12 items and forced me to pay for all 6 bags. Then they charge you a sneaky fee if ordering under £75, which they don't tell you about until after your payment. And also they provide out of date soiled produce that's inedible and then don't provide a refund after they say they will. Customer service are robots and churn out the same patronising, insulting comments and excuses. Be prepared to loose money and get an awful service, I'd rather go without then shop with them again.

1
Date of experience: Mar 01, 2026

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Business Details

  • Tired of supermarket stress? We're the world's dedicated online supermarket, committed to unbeatable choice, unrivalled service, and reassuringly good value. Enjoy easy grocery deliveries. Contact us: 0345 656 1234, WhatsApp 07458 154 453, ocado@ocado.com. Follow us on all social media channels.

  • email ocado@ocado.com
  • call 03456561234
  • language https://www.ocado.com

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