Can’t describe how badly run OCCU is. We live in Shanganagh Castle Estate and they have been nothing short of useless. From miscommunication to no communication whatsoever, they do everything but what they are supposed to do. We have been waiting 9 months for a parking space which we were told on moving in we would get no problem as the place was only 3 building occupied at the time. We signed our lease in May 25 and were then told that we didn’t have one and would be put on a waiting list, fast forward to now Feb 26 and we have been given no waiting list number and everytime we email we are ignored. We got one reply telling us they would ADD us to waitlist despite the fact we were under the impression we were added in May and we have proof of the same. This is our own experience, but there are numerous issues with sewerage, leaks, doors not locking, overall safety which have been ignored and blame pushed on tenants. There is no cctv or any sort of security on site despite residents paying 120 euro a month for a space. There is a clear problem with parking that they love to ignore and provide no response or even a listening ear to residents concerns on any of the above matters. We are at loss as to what we are paying for as they refuse to speak to residents or help us in any way shape or form.
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Occu is a leasing and property management company. Our mission is to create renting experiences that are easy, flexible and support our residents’ lifestyles without defining or hindering them.
