I came on here to check reviews to see if others had similar experiences to me in trying to let an apartment from Occu - and it seems like their lack of responses allowed me to dodge a bullet!The advice I wanted to give to people:Don't waste your time. Their team came across as unresponsive and incompetent. Having engaged with Occu at the end of 2025, I gave a significant level of documentation for the letting application. Since then, I've heard nothing and been unable to get through to anyone at Occu.So, don't waste your time going to the trouble of giving them the documents through the online process as you'll likely not hear anything back. And judging by the other reviews, we've been lucky not to get all the way to letting an apartment.
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Occu is a leasing and property management company. Our mission is to create renting experiences that are easy, flexible and support our residents’ lifestyles without defining or hindering them.
