OBVIOUSLY, they do not even care about the VERY POOR reviews they have received since there is NO RESPONSE. Mr. John Chidsey, Jason Montague, Nathan Hickman, and Franco Semeraro are all listed on their website as "leadership". Apparently, they have never had to due business with their own company OR they just don't care how poor the service is that their "potential" customers receive. To these four so-called "leaders", you are greatly missing the point because the poor service you are delegating, is greatly hurting your bottomline. NO email communication, NO live chat, only the obnoxious AI BS, and let's not forget the HORRIBLE telephone seervice!!!! If you're in the mood to wait endlessly then get bounced around and instead of receiving answers to the questions you have, you get interviewed and asked many questions by the phone clerk resulting in getting NOWHERE.I came here to get some information and probably book a cruise, and NOW, I wouldn't take one of their cruises if it were FREE!!!! You would probably end up sTRANDED somewhere if you had to ever reach one of their reps. NO THANKS, NOT ME.
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Oceania Cruises is a premium cruise line based in Miami, Florida, that operates six premium cruise ships on worldwide itineraries.
