Caribbean cruise from Miami 6th February. Good in parts. But one of the cruise organised day tours we went on was appalling, not up to standard or as described. We, along with others, complained, were fobbed off, told nothing could be done,we asked for the issue to be escalated only to be told Head office didn't respond by the time we left the ship. Oceania need to sort out their subcontractors, listen to their customers and improve their performance. Our tour promised a knowledgeable guide who would keep us informed and impart witty anecdotes about St Maarten. In reality we got a bored young man who told us where he sang karaoke, got his fried chicken and where to go for the cheapest cocktails. The promised produce market consisted of 2 t shirt stalls and a hand bag stall. A depressing way to spend a shore day, a complete waste of time and money.
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Oceania Cruises is a premium cruise line based in Miami, Florida, that operates six premium cruise ships on worldwide itineraries.
