I would put a 0 star but i cant. My mom tried to order me some clothes for xmas. i think she ordered them on 17 of december and it still has not been shipped and today is 14.1.2025. They are not helpful at all. it is hard to get in touch. NEVER and i mean NEVER even consider ordering from them we lost 150€ and that is a lot of money. and it doesnt seem like we are getting the refund like we asked. and the customer assistance is horrible. I emailed them from another email than my order and did not give them the order number and they said my package was on its way and they apologized for how long it has been but how would they know where my package is when i didnt provide the order number and used a different email.
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