Order #12866 Placed my first order on the 22nd Feb, and wait times of around 1-2 weeks were advertised which I was fine with as it says the product is made to order. A couple of weeks later I got an email that the business was closing down but all existing orders would be honored and they were selling their last stock. I continued to wait, expecting that with their being problems it may take some time and didn't want to add additional pressure. On the 17th March I emailed asking for an update, which I didn't receive a response too, and a couple days later an email was sent advising customers to reply to that email for an update. I didn't see this at the time and replied on the 31st March. On the 10th April, I received an email apologising and saying it was being worked on and should be dispatched shortly. On the 22nd April I got an update through the system on my order saying it was completed and ready to be shipped. This still has not arrived.I've sent chase emails on the 1st, 6th, and 8th of May asking for updates or to cancel my order and refund me if it can't be fulfilled, and none of these have been responded too. I'm just looking for my order to be refunded at this point, and have waited a long time to leave a review as I understand the owner has been going through it, but I can't be left hanging like this for close to 3 months.
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Welcome to Odinsbeardcare, the premier online e-commerce store for high-quality men's grooming products dedicated to beard care. Since 2018, we have been the trusted destination for discerning men looking to achieve their ultimate beard goals. Explore our exceptional range of beard balms, oils, and butters, meticulously crafted to nourish and enhance your beard's health and appearance.
As a leading name in the industry, Odinsbeardcare stands out for our commitment to delivering unparalleled value. We offer competitively priced, top-tier beard care products without compromising on quality. Our dedication to affordable luxury ensures that you can maintain a lavish beard care routine without straining your budget.
What truly sets us apart is our visual brand. From our captivating packaging to our engaging online presence, Odinsbeardcare creates an immersive experience that complements the outstanding quality of our products. Immerse yourself in a world of style and self-expression, as we empower men to embrace their beards with confidence.
At Odinsbeardcare, we're more than just a store – we're a community. Our mission is to be your trusted partner in maintaining a healthy and enviable beard. We value authenticity and the unique journey that each beard represents. Count on us for a comprehensive range of beard care essentials and grooming tips that will elevate your beard game to new heights.
Customer satisfaction is paramount to us. With our exceptional customer service, we ensure a seamless and enjoyable experience from browsing our online store to receiving your meticulously packaged products. We value your feedback as it helps us continuously refine and improve our offerings to meet your expectations.
Join the thriving Odinsbeardcare community and unlock your beard's true potential. Experience the perfect blend of quality, affordability, and style with our beard balms, oils, and butters. Discover why we're the go-to destination for discerning men who refuse to compromise on excellence.
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