We had initially booked a tour with the service in 2020, but it was understandably canceled due to the pandemic. I want to highlight how professionally and kindly they handled the cancellation and refunds, especially given the volume of requests they must have received. This is why we chose them again when it was time to rebook. Upon reconnecting, we were assisted by a representative who was incredibly helpful, friendly, and prompt in her responses. She crafted a perfect itinerary for our Thailand and Vietnam tour, accommodating all our requests. Our trip was wonderful! As it was a late honeymoon, the service made sure to inform hotel providers, and we received lovely touches like swans and welcome sweets at every hotel. We even got a small gift, making everything feel extra special. The booking process, transfers, hotel stays, and internal flights were seamless, allowing us to enjoy a stress-free experience. All our guides and drivers were punctual, friendly, knowledgeable, and eager to share their insights. We also enjoyed some personal days in Phuket, which were fantastic. I was initially skeptical about using a tour company, but I must say I was thoroughly impressed. They customized the tour to fit our needs perfectly, allowing us to experience far more than we could have on our own. We will definitely book with them again and highly recommend their services!
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Travel with Odynovo to more than 70 destinations in Asia, the Middle East, Africa, Latin America, Europe and Oceania. Private tours tailored by travel experts and backed by 24/7 customer service. For more information please visit our website at https://www.odynovotours.com/.