I have in the past had a positive experience with offcuts - when my parcels have arrived with product inside the box. However I received and empty shoe box, which at the time I should have challenged the yodel delivery driver as felt suspiciously lightweight. I thought I’m best taking up the issue with office as starting an argument with a delivery driver would achieve nothing. At the time of opening the box I assumed it had been repackaged by yodel as did not believe an empty shoebox could have left the warehouse as worked in retail for years myself. I did not notice at the time of opening that the side of the package had been carefully cut open and resealed with clear tape. (Bare in mind I had just worked a night shift and was half asleep) As I had stated in many back and forth emails with office customers service the package had not been tampered with as this is what I believed to be true, I then went back to assess the packaging and realised it had been cut and resealed, I was then basically accused of lying about the missing shoes even though I provided ample evidence to support my case because the delivery driver took a photo of me receiving the parcel conveniently so that you could not see the tampered with bag. I’ve lost out on shoes and money but more so I am devastated that I am not believed to be telling the truth, I am honest person who does not need to lie and steal I can afford to buy trainers when I need them I just specifically wanted some black new balance for work and found them on the site, this has really put me off buying from office again, stop using yodel they are crooks.
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OFFCUTS is the little brother to high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles.
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(Please be aware that we are in no way affiliated with the US site offcutsshoesus.store. We only sell within the UK and would not accept orders outside of the UK under any circumstances. Please keep this in mind before leaving a review.)
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We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available!
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Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.See more
