I purchased some trainers for my daughter for Christmas but she didn’t like them so spent £6.99 to return 1st class. I sent them back on 2nd January they received them on the 5th. I didn’t get an email to say they had received them nothing! So after emailing a couple of times with no response I opened a PayPal case as I paid with PayPal. They are now saying that to process my refund I need to close the case, if I close the case I’m not protected and can’t reopen once closed. I don’t understand why they won’t just refund me through the PayPal case as this is how it’s done. So now it’s the 20th jan and still haven’t received my money back the trainers were just over £100!
Claim your business profile now and gain access to all features and respond to customer reviews.
OFFCUTS is the little brother to high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles.
✨✨✨✨✨✨✨✨✨✨
(Please be aware that we are in no way affiliated with the US site offcutsshoesus.store. We only sell within the UK and would not accept orders outside of the UK under any circumstances. Please keep this in mind before leaving a review.)
✨✨✨✨✨✨✨✨✨✨
We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available!
✨✨✨✨✨✨✨✨✨✨
Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.See more
