Ordered some Birkenstocks from offcuts a few weeks ago , I obviously wasn't't expecting fast shipping with it being over the festive period . I received my order , I contacted offcuts to inform them that there was visible glue on the sandal and the colour difference . It took several days to receive any consistent communication then suddenly no response to if I had to pay for the return or offcuts would therefore , I emailed again no response for over 24 hours so just decided to pay for the postage myself . At this point no one actually addressed my concern until I re emailed again to be told the shoes were graded good . (I do not feel they were) . They now have received my return no acknowledgment of this until again I emailed to ask what was happening with my return to be met with will we will process in a few days . Not acceptable to have such ambiguity from a big company. I honestly would not use or recommend. They just want to off load the products and take your money.
Claim your business profile now and gain access to all features and respond to customer reviews.
OFFCUTS is the little brother to high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles.
✨✨✨✨✨✨✨✨✨✨
(Please be aware that we are in no way affiliated with the US site offcutsshoesus.store. We only sell within the UK and would not accept orders outside of the UK under any circumstances. Please keep this in mind before leaving a review.)
✨✨✨✨✨✨✨✨✨✨
We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available!
✨✨✨✨✨✨✨✨✨✨
Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.See more
