Terrible customer service, I ordered three pairs of shoes, they attempted to deliver them, but I was unfortunately not home at the time. Instead of trying to re-deliver them or leave them in a safe place they were sent back and now there is no sign of my purchase. Office said they can’t find my order on their system (that email thread stopped after one response), the online chat isn’t working and there’s no phone number. I have no idea what to do next. £85 out of pocket and no shoes. I’m hoping they respond to this review. Couldn’t be more disappointed with a shop I used to trust.
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OFFCUTS is the little brother to high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles.
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(Please be aware that we are in no way affiliated with the US site offcutsshoesus.store. We only sell within the UK and would not accept orders outside of the UK under any circumstances. Please keep this in mind before leaving a review.)
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We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available!
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Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.See more
