DO NOT order from this company! I ordered a pair of Birkenstocks which arrived promptly but were sadly delivered in the wrong size. Got in touch with Customer Services who also replied promptly asking for evidence showing the box and shoes which I sent back straight away. I was then asked to post the shoes back (at their cost) but I would only receive a refund (the size of the shoes I actually ordered seemed out of stock now - a fact that Customer Services neither denied or confirmed though) once the shoes arrived back in their warehouse (plus 5 days processing time). This is not okay and in fact illegal. I had a contract with Offcuts Shoes for an item which they did not deliver to me. They sent me a wrong item and of course I'm happy to return this but they're not in a legal position to withhold my refund (for the item for which I actually have a contract with them) until the shoes arrive back with them (plus 5 days). I don't see why I should be out of pocket for weeks for this businesses mistakes, so I will now be taking this up with my bank as I don't believe businesses should get away with shoddy business practices like this. I order a pair of shoes, they're not in stock = money back, easy peasy!
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OFFCUTS is the little brother to high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles.
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(Please be aware that we are in no way affiliated with the US site offcutsshoesus.store. We only sell within the UK and would not accept orders outside of the UK under any circumstances. Please keep this in mind before leaving a review.)
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We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available!
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Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.See more
