Order placed for same day delivery before 11am. Store website stated the order would arrive between 2 and 3pm today. It did not arrive. Customer service was unable to tell me where the order was and stated it was shipped so they could not cancel the order. It was supposed to be delivered by Uber. Now delivery date is 5 days away per Uber delivery text. Website still shows same day delivery. Customer service still did not have the ability to give clear answers about the delay or where my order is. For a $600 purchase in this day and age it does not make sense that there is inconsistent information and no tracking ability for the customer or customer service.
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