I placed an online order for shredding and was told I would be contacted with 3 days to set up a date. Ten days later when I contacted OD they said to call the shredding company. I had already contacted them and they had not received the order. After 3 phone calls to OD and 2 to the shredding company I gave up and asked for a refund. The OD rep I spoke to said it was my job to deal with the shredding company, not theirs. Very bad experience.
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