I placed an online order for a chair to be picked up in-store, but the store canceled my order and offered me a display chair instead. When I arrived to pick it up, the chair seemed to be fine. However, once I got it home, I discovered that the bottom was broken and had been taped and glued to hide the damage.I called the store to report the issue, but they essentially told me it was not their responsibility and that I needed to resolve it myself. Selling a broken chair and trying to conceal the damage with glue and tape is misleading and unacceptable. While I usually have a good opinion of Office Depot, this particular store has been disappointing. For the sake of a few dollars, they tarnished their longstanding reputation.
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