I placed an online order with Office Depot and the order did not arrive. I chatted the first time and was told the order would be replaced. A few days later I received and email from Veyer, their delivery provider, stating that the replacement was cancelled bc they had proof of delivery, and they shared a photo of an address that is not mine. I followed up with a second chat and was promised a refund would be issued. A few days later, I received an email from Office Depot saying the credit was cancelled because there had been a succesful delivery. Meantime, they had placed a hold for a new order on my credit card in spite of my telling them I did not want to place a new order. I think there was a third chat in there somewhere. Just got off the phone with a promise to resolve, so we'll see. But a lot of my time wasted on this already.
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