I ordered two identical computers from OfficeDepot.com and was only delivered one computer. I saw that both were marked as delivered on Thursday the 25th last week, and I immediately contacted support. They told me that my shipping date was not until the 26th, and to just wait.Day 2 - I contacted support again at 5pm on the 26th, and was given the same spiel... wait until the end of the day.Day 3 - Saturday morning, the 27th, I contacted support again. The rep told me that they would escalate the matter to their resolutions team and that I would be contacted within 24hrs.Day 4 - No contact.Day 5 - Monday, the 29th, I still had not received any communication. I contacted support again. They informed me that I had not been sent to the resolutions team, but that they had just escalated my case... you guessed it... please allow 24hrs.Day 6 - I got an email stating that both computers were delivered on the 25th, and that I SIGNED FOR THEM!!!! The delivery driver didn't even ring my door bell!!! I contacted support again, who has yet again escalated my case to the resolutions team. I am beyond furious. To note: The resolutions team sent confirmation of delivery from Western Peaks Logistics. This is where I found out that this shady logistics company marked my computers as signed for. I contacted WPL and was asked my city. I was put on hold, hung up on, repeat 3 times.No one has been able to tell me which carrier "delivered" my package. I'd call them myself and sort this out.
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