Awfully long wait time to talk to a customer service at 1-800-721-6592. I've waited up to 45 minutes!!! Today, after I got through to a customer service agent, based outside of the USA, she messed up the rewards number I gave her TWICE even though I read the number SLOWLY to her in groups of two numbers. Her background noise was loud and distracting. She wasn't able to assist me and had to transfer me to another department. Waited 25 mins while some silly tune played repetitively before I was connected. I dread calling Office Depot!!! OD needs to improve its phone system.On a separate note, a red card containing phone numbers given to me at the Office Depot store listed the "Customer Service Line" as 1-800-GO DEPOT (463-7468). The numerical portion is incorrect. It should be (463-3768).
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