They've lost another customer. Bought a $450 HP laptop ( on sale from $520) online in May. Turned out to be a lemon. So I returned it at my local store. Well the refund didn't go through right, as the Mgr on-duty, training a new worker, had issues scanning the simple barcodes on the box AND my online purchase receipt. Finally, they hand me a tiny slip that looked like it was printed off an old Dot Matrix. And stated it would be about 7-10 days, instead of the normal 2-3, because the warehouse was now handling returns. Well, after 5 business days, no refund credited. Nor any email follow-up. I called the store, and they stated they couldn't help me, because it was an online issue... So I contacted the HQ support. They too, repeated the 7- 10 days. WHICH obviously had passed. They asked me to "wait" another 5 days. STILL no refund. Called them again, and they said they would 'look into it, and follow up'. It's now been 30 days with no refund. It took me contacting the BBB to get my money refunded. I am so done with them, it ain't funny.
Claim your business profile now and gain access to all features and respond to customer reviews.
If you're looking for office supplies, our name says it all. We have one of the widest selections of office furniture available on the market today. You can count on us for the low prices on office products and home office supplies every single day.
